Psychological Safety: The Foundation of High-Performing Teams

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About Course

When people feel safe to speak up, ask questions, challenge ideas, and admit mistakes, teams learn faster and make better decisions. 

Psychological safety is a critical enabler of trust, collaboration, and high performance. 

This highly practical one-day workshop equips participants with the awareness, language, and behaviours needed to build a work environment where openness and accountability coexist. 

Through real workplace scenarios and guided practice, participants learn how psychological safety is shaped in everyday interactions – and what they can do differently, immediately.

Module 1: Understanding Psychological Safety

  • What psychological safety really means (and what it doesn’t)
  • Why capable professionals still hesitate to speak up
  • The impact of psychological safety on performance and learning

Module 2: The Human Dynamics Behind Silence

  • Interpersonal risks at work: speaking up, asking for help, admitting mistakes
  • How hierarchy, culture, and past experiences influence behaviour
  • Recognising fear, perception, and unspoken concerns

Module 3: Everyday Behaviours That Build or Break Safety

  • Language, tone, and micro-behaviours that shape trust
  • Responding constructively to ideas, questions, and mistakes
  • Practical communication techniques that increase psychological safety

Module 4: Speaking Up, Disagreeing & Giving Feedback Safely

  • Raising concerns and challenging ideas professionally
  • Managing emotions in tense or high-stakes conversations
  • Giving and receiving feedback without defensiveness

Module 5: Embedding Psychological Safety in Daily Work

  • Psychological safety as a daily leadership and team practice
  • What individuals can influence, regardless of role or seniority
  • Personal action planning for sustained behaviour change

Why This Workshop Works

  • Practical and grounded – focused on real workplace interactions, not abstract concepts
  • Highly interactive – discussions, scenarios, and guided practice throughout
  • Applicable across roles – useful for both leaders and individual contributors
  • Balanced approach – builds trust while reinforcing accountability and standards
  • Immediate transfer – tools and language participants can apply the next day
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What Will You Learn?

  • Explain the principles and impact of psychological safety
  • Identify behaviours that strengthen or weaken trust
  • Speak up, disagree, and give feedback with confidence
  • Respond constructively to mistakes and tension
  • Contribute to a more open, high-performing workplace