About Course
When people feel safe to speak up, ask questions, challenge ideas, and admit mistakes, teams learn faster and make better decisions.
Psychological safety is a critical enabler of trust, collaboration, and high performance.
This highly practical one-day workshop equips participants with the awareness, language, and behaviours needed to build a work environment where openness and accountability coexist.
Through real workplace scenarios and guided practice, participants learn how psychological safety is shaped in everyday interactions – and what they can do differently, immediately.
Module 1: Understanding Psychological Safety
- What psychological safety really means (and what it doesn’t)
- Why capable professionals still hesitate to speak up
- The impact of psychological safety on performance and learning
Module 2: The Human Dynamics Behind Silence
- Interpersonal risks at work: speaking up, asking for help, admitting mistakes
- How hierarchy, culture, and past experiences influence behaviour
- Recognising fear, perception, and unspoken concerns
Module 3: Everyday Behaviours That Build or Break Safety
- Language, tone, and micro-behaviours that shape trust
- Responding constructively to ideas, questions, and mistakes
- Practical communication techniques that increase psychological safety
Module 4: Speaking Up, Disagreeing & Giving Feedback Safely
- Raising concerns and challenging ideas professionally
- Managing emotions in tense or high-stakes conversations
- Giving and receiving feedback without defensiveness
Module 5: Embedding Psychological Safety in Daily Work
- Psychological safety as a daily leadership and team practice
- What individuals can influence, regardless of role or seniority
- Personal action planning for sustained behaviour change
Why This Workshop Works
- Practical and grounded – focused on real workplace interactions, not abstract concepts
- Highly interactive – discussions, scenarios, and guided practice throughout
- Applicable across roles – useful for both leaders and individual contributors
- Balanced approach – builds trust while reinforcing accountability and standards
- Immediate transfer – tools and language participants can apply the next day