Diana Rahman Diana Rahman

Etiquette isn’t about rules or trying to be someone you’re not – it’s about making people feel comfortable around you.

In today’s workplace, being good at your job is just the starting point. How you communicate, carry yourself, and show up in everyday moments – meetings, networking chats, or even business meals – shapes how others see and trust you.

This practical, hands-on course helps working professionals build social confidence, professional presence, and dining ease without feeling stiff, fake, or overly formal.

Think of it as etiquette for the real world: modern, relevant, and very human.

Module 1: Foundations of Modern Etiquette

• What etiquette means in today’s workplace

• Etiquette as awareness, not rigid rules

• Making positive first impressions in work and social settings

Module 2: Social Presence & Professional Confidence

• Natural, confident introductions

• Body language, posture, and personal space

• Managing phone use and digital distractions

• Navigating group conversations with ease

Module 3: Business Etiquette for Everyday Work

• Email, messaging, and meeting etiquette

• Sounding professional without losing personality

• Speaking up, managing up, and disagreeing respectfully

• Networking with confidence and authenticity

Module 4: Business & Social Dining Etiquette (Hands-On)

• Purpose of business meals and dining expectations

• Table settings, cutlery use, and dining flow

• Ordering appropriately and pacing the meal

• Business-appropriate table conversation

• Handling common dining mistakes with ease

Module 5: Inter-Generational Communication at Work

• Understanding the four generations in today’s workplace

• Differences in communication styles and expectations

• Common friction points and how to avoid them

• Communicating respectfully across age and seniority

 Why This Workshop Works

• You develop modern, relevant etiquette skills aligned with today’s workplace and social expectations
  

   

• You work through real-world scenarios that reflect how professionals actually interact
  

   

• You gain confidence through guided, hands-on practice, including a structured dining etiquette experience
  

   

• You learn in a respectful, well-facilitated environment designed for comfort and psychological safety
  

   

• You leave with practical skills and insights you can apply immediately in professional and social settings